Unparalleled EHR
Security You Can Trust
Put your confidence in Orchid’s expert EHR security measures.
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Guaranteed Worry-Free EHR Security
Orchid is committed to the most rigorous EHR security measures, so you can
focus on your commitment to client care. 
Advanced EHR Security Measures
Orchid’s HIPAA-compliant EHR software prioritizes the confidentiality, privacy, and system availability of your data. Our unwavering commitment to security emphasizes safeguarding your electronic health records through state-of-the-art EHR security measures.
SOC 2 Type 2 Compliance
Our system's security meets the standards of SOC 2 Type 2 compliance. That ensures the highest level of security for both patient and clinician data on our platform.
Military-Grade Encryption
We use the most durable end-to-end encryption methods to secure sensitive data. This means that your files are encrypted during transmission and encrypted again when stored in our system, which minimizes the risk of data loss or unauthorized access.
Continuous Security Monitoring
Our security team conducts regular scans of all services for vulnerabilities, promptly addressing any identified risks. We also consult with leading independent security firms to stay vigilant about external vulnerability threat assessments and penetration testing. These EHR security measures ensure our defenses remain up-to-date and effective against evolving threats.
High System Availability
We guarantee a high system uptime (99.9% availability), and we have fail-safes for those just-in-case scenarios. Our data backup system is rigorous, with data stored in top-tier data centers that are protected 24/7, 365 days/year, ensuring continuous service and data protection even in case of catastrophic events.
Stringent Data Handling
We adhere to strict data-handling requirements for electronic Protected Health Information (PHI), Personally Identifiable Information (PII), and Payment Card Information (PCI). This includes secure disposal systems and role-based access permissions, which ensures that only authorized personnel have to access sensitive information.
Your Data, Your Control
Orchid respects your data ownership and privacy. We do not share your data for any item. If at any point you cancel your Orchid subscription, all patient data is securely removed from our systems.
Industry-Leading Cyber Liability Insurance
To further protect our customers, we maintain industry-leading cyber liability insurance. That liability insurance covers a range of potential claims and provides an additional layer of security and peace of mind for all Orchid customers.
Our commitment to your security is no joke.
The whole team here at Orchid understands the critical importance of EHR security. We continuously evolve our security measures to meet and exceed industry standards, ensuring that everything from data protection to network protection is covered.
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FAQ:
Orchid EHR Security & Compliance

Is Orchid HIPAA-compliant?

Yes, Orchid is HIPAA-compliant EHR software.

Do you have a Business Associate Agreement (BAA)?

Yes, Orchid includes a BAA for you to sign. When you start your free 30-day trial of Orchid, you’ll automatically be prompted to review the BAA and agree to it.

Who owns the data I input into Orchid?

As an Orchid user, you retain full ownership of all data you input. Your privacy and data sovereignty are our top priorities.

How does Orchid keep my data & my clients’ data secure?

We adhere to the highest industry standards, including meeting SOC 2 Type 2 standards, which reflects our ongoing commitment to data security and privacy.

Additionally, our platform undergoes regular security audits and updates to continually enhance Orchid’s defenses against emerging cybersecurity threats.

These rigorous measures demonstrate our dedication to maintaining a secure and trustworthy environment for mental health clinicians and your clients.

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